About us
This website is operated by LacedByHook, an independent store in Cornwall, Ontario, Canada.
Products and condition
We describe and photograph each item as accurately as we can. Items may be new or pre-owned; the listing and photos show the condition of the actual item.
Prices
Prices are in Canadian dollars. Delivery charges and applicable store tax are shown at checkout before you pay. We may correct pricing errors and will contact you before fulfilling an affected order.
Orders and payment
Payment is made through PayPal. An order is saved as PENDING PAYMENT until we confirm your payment, and is reserved once payment is completed. We may cancel an order that is not paid, or that we cannot fulfil, and refund any payment received.
Shipping, pickup and returns
See our shipping, pickup and returns pages, which form part of these terms.
All sales final
All sales are final. No change-of-mind returns or exchanges. Please check sizing, photos and condition before ordering.
Contact us promptly if an item is not as described or you have an authenticity concern. This policy does not limit any rights that apply under consumer law.
Use of this website
Please use the site lawfully and do not attempt to disrupt it or access areas that are not meant for you.
Liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it.
Changes and contact
We may update these terms; the version on this page applies. Questions? Contact us.
Last updated: October 2026.